Our top priority is to always ensure that we communicate to our Independent Associates clearly and quickly.

While we communicate regularly through our Social Media pages and Corporate emails, we are taking steps to provide continued service without interruption and to uphold our no-compromise quality commitment.

Save this page for the latest news regarding shipping updates, temporarily unavailable product, Customer Care wait times and more.

We will regularly update this page as capacity allows. As always, we appreciate your patience, support and business.

e+ Raspberry 

Australia and New Zealand

• Wholesale – Unavailable
• Packs – Unavailable
• Autoships – Unavailable
• Back Orders – Currently being released

e+ Lemon Lime

• Wholesale – Unavailable
• Packs – Orders are currently being back ordered
• Autoships – Orders are currently being back ordered

IsaLean Bar Chocolate Cream Crisp

Australia and New Zealand

• Wholesale – Unavailable
• Packs – Currently still processing (until stocks last)
• Autoships – Currently still processing (until stocks last)
• Estimated Return Date – Mid February 2021

Cleanse for Life Rich Berry

NSW, QLD, VIC, TAS, SA and NT

• Currently Out of Stock on all Wholesale, Autoship and Pack orders.
• Rich Berry will be swapped for Peach Mango flavour until new inventory arrives.

Lismore, NSW

Please be aware that there will be significant delivery delays for the area of Lismore NSW due to severe flooding. Lismore has been declared a disaster area and people have been evacuated. We will continue to provide updates as the situation unfolds.

Sydney Northern Beaches Lockdown

With the recent NSW Government restrictions in Sydney’s Northern Beaches, customers may experience parcel delivery delays as our business operates with additional safety measures to protect our people and customers while processing current unprecedented parcel volumes.

Our Customer Service team will be closed on various days and times before – and during – the Christmas and New Years Holidays. Customer Service will be closed on the following days and times:

Christmas and New Year Closure

• Closed from Thursday 24 December 2020 12pm AEDT
• Reopens from Monday 4 January 2021 8am AEDT

Due to Covid-19 restrictions, Will Call will remain closed until further notice.