Our top priority is to always ensure that we communicate to our Independent Associates clearly and quickly.

While we communicate regularly through our Social Media pages and Corporate emails, we are taking steps to provide continued service without interruption and to uphold our no-compromise quality commitment.

Save this page for the latest news regarding shipping updates, temporarily unavailable product, Customer Care wait times and more.

We will regularly update this page as capacity allows. As always, we appreciate your patience, support and business.

Chocolate Cream Crisp Bar is out of stock in Australia and New Zealand however existing Autoships will not be impacted and will still be available as a flavour option in pack selections

IsaLean PRO Chocolate canisters is currently unavailable in Australia and New Zealand however existing Autoships will not be impacted.

Dairy Free Chocolate Peanut Butter Bars no longer available in Australia and New Zealand and has been removed from pack drop down options

• Associates that have this product on A/S (both a la carte and packs) will have the product replaced with Harvest Thins Thai Sweet Chili.

BEA Bondi Bellini is currently unavailable in both Australia and New Zealand. Those with BEA Bondi Bellini already in their Autoships will still receive their product. 

Dairy Free Rich Chocolate Shake

New Zealand only

• Temporarily unavailable on wholesale from 8:00am 10th December AEDT
• Autoships will not be impactedBeA Bondi Bellini (ANZ)

Chicken and Herb Collagen Bone Broth permanently out of stock in New Zealand from 10th December AEDT

Beauty Bundle permanently out of stock in New Zealand from 10th December AEDT

Vegetable Collagen Bone Broth permanently out of stock in New Zealand from Tuesday 16th November AEDT

Creamy French Vanilla IsaLean PRO packets permanently out of stock in Australia from 5th November AEDT

• Autoships being automatically substituted with canisters with price adjustment

Strawberry IsaLean PRO packets permanently out of stock in Australia from Tuesday 16th November AEDT

• Autoships being automatically substituted with canisters with price adjustment

Vanilla IsaLean PRO packets permanently out of stock in New Zealand from Tuesday 16th November AEDT

• Autoships being automatically substituted with canisters with price adjustment

Chocolate IsaLean PRO packets permanently out of stock in Australia and New Zealand from 22nd October AEDT

Autoships being automatically substituted with canisters with price adjustment

IsaWallet retirement from Tuesday 1 June. If you are currently receiving commissions into an IsaWallet account, please switch to Direct Deposit through your Back Office. Please note: commissions will be placed on hold from 4 June for any accounts that have not switched to Direct Deposit.

Customer Care will be unavailable from 24th December 2021 – 4th January 2022 inclusive for the Holiday closure.

Due to Covid-19 restrictions, Will Call will remain closed until further notice.